No API operations available. Click for a feedback.
- ListPrivilegesOfUser
- ListRoles
- CreateInstance
- GetInstance
- ListInstances
- ListInstancesOfUser
- ModifyInstance
- AddPersonalNumbersToUser
- AddPhoneNumbers
- AddPhoneNumberToSkillGroups
- ListOutboundNumbersOfUser
- ListPersonalNumbersOfUser
- ListPhoneNumbers
- ListPhoneNumbersOfSkillGroup
- ListUnassignedNumbers
- ModifyPhoneNumber
- ImportCorpNumbers
- RemovePersonalNumbersFromUser
- RemovePhoneNumberFromSkillGroups
- RemovePhoneNumbers
- RemovePhoneNumbersFromSkillGroup
- CreateContactFlow
- ListContactFlows
- GetContactFlow
- StartEditContactFlow
- CommitContactFlow
- PublishContactFlow
- DiscardEditingContactFlow
- DeleteContactFlow
- AddNumbersToSkillGroup
- AddUsersToSkillGroup
- CreateSkillGroup
- DeleteSkillGroup
- GetSkillGroup
- ListBriefSkillGroups
- ListSkillGroups
- ListSkillLevelsOfUser
- ModifySkillGroup
- ModifySkillLevelsOfUser
- RemoveSkillGroupsFromUser
- AddSkillGroupsToUser
- AssignUsers
- ChangeWorkMode
- CreateUser
- GetUser
- ImportAdmins
- ListDevices
- ListRamUsers
- ListUserLevelsOfSkillGroup
- ListUsers
- ModifyUser
- ModifyUserLevelsOfSkillGroup
- RegisterDevice
- RegisterDevices
- RemoveUsers
- RemoveUsersFromSkillGroup
- ResetAgentState
- ResetUserPassword
- UnregisterDevice
- AnswerCall
- BargeInCall
- BlindTransfer
- CancelAttendedTransfer
- CoachCall
- CompleteAttendedTransfer
- EndConference
- GetNumberLocation
- HoldCall
- InitiateAttendedTransfer
- InterceptCall
- LaunchAuthentication
- LaunchSurvey
- MakeCall
- MonitorCall
- MuteCall
- PickOutboundNumbers
- PollUserStatus
- ReadyForService
- RedialCall
- ReleaseCall
- RetrieveCall
- SaveRTCStatsV2
- SaveTerminalLog
- SaveWebRtcInfo
- SaveWebRTCStats
- SendDtmfSignaling
- SignInGroup
- SignOutGroup
- StartBack2BackCall
- StartConference
- StartPredictiveCall
- StartPrivacyCall
- SwitchToConference
- TakeBreak
- UnmuteCall
- AbortCampaign
- AddCases
- AppendCases
- CreateCampaign
- GetCampaign
- GetCaseFileUploadUrl
- GetHistoricalCampaignReport
- GetRealtimeCampaignStats
- ListAttempts
- ListCampaigns
- ListCampaignTrendingReport
- ListCases
- PauseCampaign
- ResumeCampaign
- UpdateCampaign
- SubmitCampaign
- ListIntervalAgentSkillGroupReport
- ListHistoricalAgentSkillGroupReport
- GetCallDetailRecord
- GetConversationDetail
- GetHistoricalCallerReport
- GetHistoricalInstanceReport
- GetInstanceTrendingReport
- GetRealtimeInstanceStates
- ListAgentStateLogs
- ListCallDetailRecords
- ListCallDetailRecordsV2
- ListHistoricalAgentReport
- ListHistoricalSkillGroupReport
- ListIntervalAgentReport
- ListIntervalInstanceReport
- ListIntervalSkillGroupReport
- ListIvrTrackingDetails
- ListRealtimeAgentStates
- ListRealtimeSkillGroupStates
- ListRecentCallDetailRecords
- ListAgentStates
- ListAgentSummaryReportsSinceMidnight
- ListLegacyAgentEventLogs
- ListLegacyAgentStatusLogs
- ListLegacyQueueEventLogs
- ListSkillGroupStates
- ListSkillGroupSummaryReportsSinceMidnight
- ListVoicemails
- ListGroupChatMessages
- GetMonoRecording
- GetMultiChannelRecording
- GetVoicemailRecording
- GetEarlyMediaRecording
- ListMultiChannelRecordings
- ListMonoRecordings
- CreateAudioFile
- DeleteAudioFile
- GetAudioFile
- GetAudioFileDownloadUrl
- GetAudioFileUploadParameters
- ListAudioFiles
- ModifyAudioFile
- GetLoginDetails
- GetTurnCredentials
- GetTurnServerList
- ListConfigItems
- UpdateConfigItems
- AddBlacklistCallTagging
- CreateCallTags
- CreateCustomCallTagging
- DeleteCallTag
- DeleteCustomCallTagging
- ExportCustomCallTagging
- ImportCustomCallTagging
- ListBlacklistCallTaggings
- ListCallTags
- ListCustomCallTagging
- ModifyCustomCallTagging
- RemoveBlacklistCallTagging
- ExportDoNotCallNumbers
- GetDoNotCallFileUploadParameters
- ImportDoNotCallNumbers
- ListDoNotCallNumbers
- RemoveDoNotCallNumbers
- DeleteSchemaProperty
- DisableSchemaProperty
- EnableSchemaProperty
- GetSchema
- DeleteSchema
- GetDocumentUploadParameters
- UpdateSchemaProperty
- SaveDocument
- DeleteDocuments
- DeleteDocument
- ListDocuments
- ImportDocuments
- CreateSchema
- AddSchemaProperty
- ListSmsMetadata
- AddFeedback
- DeleteInstance
- GetUploadAudioDataParams
- RestoreArchivedRecordings
- AnalyzeConversation
- GetTicketTemplate
- ListCategories
- CreateTicket
- ListTicketTemplates
- AddTicketTask
- EnableTicketTemplate
- DeleteTicket
- TransferTicketTask
- ListTickets
- ListTicketTasks
- WithdrawTicket
- DisableTicketTemplate
- RejectTicket
- DeleteTicketTemplate
- ResubmitTicket
- GetTicketSummaryReport
- TerminateTicket
- ListCommonTicketFields
- GetTicket
- UpdateTicket
- AcceptChat
- GetVisitorLoginDetails
- RejectChat
- StartChat
- ReleaseChat
- ClaimChat
- FinishTicketTask
- ChangeVisibility
- ListCallSummaries
- ListFlashSmsTemplates
- ListFlashSmsApplications
- ListWaitingChats
- GetChatMediaUrl
- UpdateChatRoutingProfile
- GetChatRoutingProfile
- GetIvrTrackingSummary
- ImportContactFlow
- ExportContactFlow
- CreateCallSummary
- UpdateCallSummary
- GetSummaryTemplate
- ListVisitorChatMessages
- CreateChatMediaUrl
- ProcessCustomIMCallback
RestoreArchivedRecordingsOAuth
Region:
China (Shanghai)
Parameters
Advanced
Request Parameters
Required
Configure Authentication Mode
InstanceId
ContactIds
Document
Response
SDK Sample Code
CLI Example
Call History
Error Codes
Throttling